Help, in plain English.

The questions people ask most, how to cancel or restore Pro, and a real person to write to if something isn’t right.

Questions

Do my friends need the app?

No. They claim what they had from a link, in any browser, on iPhone or Android. Nothing to download and no account.

Do I need an account?

No, and nor does anyone else. Open the app and scan. Your Quick Bills and events stay on your phone.

Is my receipt photo stored?

Choose on-device reading and the photo never leaves your iPhone. By default, receipts are read in the cloud by our reader, which uses Google’s Gemini to read the photo; the Privacy Policy explains exactly what happens to it.

What happens after 3 free scans?

You keep scanning. Receipts are read on your iPhone instead, free and unlimited. Your 3 cloud scans come back next month, or Pro makes them unlimited.

How do I cancel or restore Pro?

In Tear & Share, go to Settings → Pro → Manage or Cancel Subscription. New phone? Restore Purchases is in the same place.

Can I split in another currency?

Yes. A Quick Bill or event can be in any currency, and Tear & Share suggests the exchange rate when costs are in more than one.

What if it reads an item wrong?

It checks every item against the receipt’s own total and flags any line it isn’t sure of. Tap Show on Receipt to see that line on the photo, and fix it before anyone claims.

Does it work on Android?

Friends on Android can claim from the link in their browser. The app itself is for iPhone.

Cancel or Restore Pro

Pro is managed by Apple, so it’s cancelled in the app or in your iPhone’s Settings. In Tear & Share, go to:

Settings → Pro → Manage or Cancel Subscription

Changed phones, or Pro isn’t showing? Tap Restore Purchases in the same place. It uses your Apple ID, so there’s no account to sign in to. Refunds are handled by Apple through reportaproblem.apple.com.

If You Got a Link

Someone shared a bill with you and you claimed from the link? That’s all you needed to do: no app, no account. The person who paid sees what you claimed and how much you owe them, and their pay link (Monzo or PayPal, if they’ve added one) has the amount filled in.

Next time you’re the one holding the receipt, Tear & Share is free on iPhone.

Get in Touch

Write to support@brambleway.uk. Tell us what happened and what you expected instead. We read everything and reply ourselves.

There’s no account to look up, so we can’t see your bills. If something went wrong with a receipt, a screenshot helps.